It’s a question our team get asked a lot. “How can I get more website enquiries, sales and improve my website conversion rate?” Obviously, it depends on the type of website you have i.e. e-commerce, membership, blogging, community, informational etc. but there are many things that you can do to ensure that your visitors engage more with your website.
How do you calculate your conversion rate?
This is simply the number of people who perform an action on your website, such as buying a product or service, subscribing to a newsletter or filling in a contact form, divided by the number of people who visit your site. Whilst there are variations according to industry, it may surprise you to know that in the UK, the average website conversion rate is between 2.4% and 4%, whilst the best boast a conversion rate of over 35%.
It’s as simple as 1, 2 and 3!
But before you go off and spend lots of money on marketing, it’s worth running through a quick 1, 2, 3 step process:
Define the purpose of your website and what you want visitors to do? Whether that’s buying a product, send an email, picking up the phone, downloading a document or subscribing to become a member, make sure it’s easy for them to understand and take the appropriate action.
If you don’t know what your current conversion rate is, how can you expect to improve it? Make sure your site can track visitor activity via some form of analytics and study your performance