Enhancing the customer experience

Enhancing the customer experience

ENHANCING THE CUSTOMER EXPERIENCE There’s a big difference between customer service and customer experience. Customer service refers to the communications, assistance and advice that a company provides to people buying or using its products or services. Customer...
The Value Of Knowing Your Customers

The Value Of Knowing Your Customers

THE VALUE OF KNOWING YOUR CUSTOMERS At Oxygen, we take a different view of the relationships that we have with our customers. We see our role as guiding them on a journey as their business grows and as their requirements increase. Essentially we are there to help them...